Shipping & Delivery Information – IGET Vapes Sydney
Australia-Wide Shipping
IGET Vapes Sydney delivers vape and disposable vape orders nationwide with a simple, reliable process for fast dispatch and clear updates. Brands include IGET, BIMO, and ALIBARBAR.
Order Processing & Dispatch
- Orders are processed within 2 business days of payment confirmation.
- Once processed, parcels are sent to Australia Post the next business day for delivery across Australia.
Shipping Options & Rates
- Express Postage: Flat rate of AUD 20 to all Australian states and territories.
Estimated Delivery Times
Delivery timeframes start after your parcel is handed to Australia Post. Expect:
- NSW, ACT: 1–3 business days (same day for orders within Sydney)
- VIC, QLD: 2–3 business days
- SA: 3–4 business days
- TAS: 2–4 business days
- WA: 3–4 business days
- NT: 3–5 business days
Note: Extreme weather, busy holidays, or postal delays may affect delivery times.
Order Tracking
- You’ll receive a dispatch confirmation email and tracking number once your order is shipped.
- Track your delivery progress through Australia Post.
Out-of-Stock Items
- If part of your order is out of stock, we’ll ship all available items promptly.
- Remaining items will be sent separately at no extra cost as soon as they become available.
Shipping Address
- Ensure your address is accurate and complete.
- Incorrect details may cause delays or extra redelivery fees.
Delivery Instructions
- Add special delivery instructions (like authority to leave in a safe place) at checkout.
- If authority to leave is given, risk transfers after delivery is confirmed by the carrier.
Missed Deliveries & Redelivery
- If delivery fails, follow the carrier’s instructions to collect your parcel.
- Unclaimed parcels returned to us may incur a redelivery fee.
Order Changes & Cancellations
- Contact support ASAP for any changes or cancellations.
- We cannot guarantee changes after processing or dispatch.
Damaged or Missing Items
- Check your parcel on arrival.
- For damage or missing items, contact support within 48 hours and include photos for a prompt investigation.
Service Area
- We ship only within Australia.
- Orders from outside Australia cannot be fulfilled at this time.
